Job Description
Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/Outbound
Core Responsibilities
- To prepare documentation for clearance of all inbound shipments requiring formal entries in accordance with Customs and Quarantine regulations
- To liaise directly with customers to resolve clearance and delivery issues with the objective to efficiently expedite customs clearance and maximize customer satisfaction.
- Involves online and telephone contact with external/internal customers within functional area and completing any related custom clearance administration
- Support supervisor or manager activities
Skills Required
- Written and Verbal communication skills, Team working skills, problem resolution skills. Microsoft office and PC skills.
- Able to communicate in English & BM
- Attention to details
- Custom clearance knowledge (added advantage)