Job Description
**Additional Information**
**Job Number** 26061698
**Job Category** Rooms & Guest Services Operations
**Location** No.1666 Haike Road, Shanghai, China, China, 201203
VIEW ON MAP (https://www.google.com/maps?q=No.1666%20Haike%20Road%2C%20Shanghai%2C%20China%2C%20China%2C%20201203)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding...
**Job Number** 26061698
**Job Category** Rooms & Guest Services Operations
**Location** No.1666 Haike Road, Shanghai, China, China, 201203
VIEW ON MAP (https://www.google.com/maps?q=No.1666%20Haike%20Road%2C%20Shanghai%2C%20China%2C%20China%2C%20201203)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding...