Job Description
Overview
You will be part of the Account Management Business Development (AMBD) team, providing administration support including but not limited to the following responsibilities;
- Manage a portfolio of Corporate Clients
- Data entry and maintenance of Corporate Client database
- Preparation of monthly/ ad-hoc Client reporting requirements
- Support the department in administrative duties where required
- Receive and respond to Client enquiries through calls and emails
- Coordinate with internal and external stakeholders to troubleshoot issues, resolution and perform service recovery where required.
- Contract renewals and upsell of services
- Drafting of documentations including but not limited to Service Agreements, client handbook, decks etc.
- Assist with audit requirements and due diligence by Clients
- Undertake any ad-hoc tasks where required
- Preparation/ printing of member cards and arr...