Job Description
Position:
PRIMARY OBJECTIVE
As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.
Job responsibilities:
JOB DUTIES & RESPONSIBILITIES
Sales Performance
Engage in upselling, cross selling and multiple selling for all product categoriesMonitor individual sales and achieve performance target and KPIProvide customer feedback on products, especially newly launched products Client Management
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM toolsManage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer Store Operations
Be able to correctly o...