Job Description
Our purpose
Inspiring and empowering our people to create a positive difference for themselves, our clients and the planet. Sustainable Energy First is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients' carbon footprint.
Role Overview
As a Client Analyst, you will be responsible for delivering Sustainable Energy First's first‑class Validation and Client Analysis Service. You will drive strategic client engagement, manage queries and deliver accurate validation service.
Primary Responsibilities
- Invoice Validation – ensure delivery of a first‑class validation service, maintaining a 10‑day SLA on actioning alarms.
- Client Management – build strong relationships with your clients, being the go‑to person, conducting monthly cal...