Client Care Assistant

## Client Care AssistantApplylocations: Bisley, Surreytime type: Full timeposted on: Posted Todayjob requisition id: JR At Medivet Bisley, we know that outstanding veterinary care starts long before a pet enters the consult room. Our Client Care Assistants play a vital role in creating a calm, organised, and welcoming environment for clients and colleagues alike. As a Client Care Assistant (CCA) you will be the first point of contact for client phone calls and visits and will be responsible for: • Be the first point of contact for clients, offering a warm, professional welcome both in person and over the phone. • Manage appointments efficiently, including booking, rescheduling, and supporting the smooth flow of the day for the clinical team. • Handle client queries with confidence, providing accurate information or directing them to the appropriate team member. • Maintain a calm, organised reception area, ensuring clients and their pets feel comfortable and supported. ...