Job Description
Overview
Client Care Director (North American Market) role at PHMG — located in Old Trafford, Manchester. Salary: £35,000 base and £65,000 OTE. Hours: Monday - Thursday (1pm - 10pm), Friday (1pm - 6pm) – 4.5 days per week.
An exciting opportunity has arisen for a Client Care Director to play a crucial role in continuing our company’s success, acting as an advocate for our product in all communications. We’re looking for an individual with a background in either sales, account management or operations, who enjoys engaging with clients day-to-day to gather feedback and improve our service through updates and changes. The role requires you to be comfortable when communicating with clients of all levels, both over the telephone and via email. Excellent communication skills are a must. You’ll be confident when dealing with any situation that arises, self-motivated and a highly skilled problem solver. You’re also an exceptional listener, empathetic to ou...