💼 Full-Time Position

Client Care Representative - Personal Lines Renewals

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HUB International
📍 nelson, regional district of central kootenay, Canada
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Location
nelson, Canada
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Posted
June 01, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are a leading North American insurance brokerage that advises businesses and individuals on risk, insurance, employee benefits, retirement, and wealth management.

Responsibilities

  • Proactively engage with clients prior to their policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions to meet their evolving needs.
  • Build and nurture relationships with clients by offering exceptional service and ensuring their policies are up‑to‑date and accurately reflect their circumstances.
  • Generate and identify cross‑sell opportunities by reviewing clients’ portfolios and recommending additional products or services that add value and enhance coverage.
  • Achieve retention goals and client satisfaction targets through diligent follow‑up and personalized attention to renewal details.
  • Stay informed and knowledgeable about Personal Lines products, ensuring the ability to provide expe...