Job Description
About the Role
The Assistant Manager, client data quality and operations is responsible for ensuring end-to-end client data governance, operational execution, and compliance across SEAA markets. Operating at the intersection of business, data governance, privacy, and technology, the role combines hands-on data operations (match & merge, tickets, change requests) with regional coordination and escalation responsibilities, ensuring alignment to Global and Asia data standards while supporting business continuity. The role is also monitoring database health and quality to improve the depth and reach of SEAA client activation strategies.
What impact you can create at Chanel
1. Data Quality & Operations
Execute match & merge of duplicate client accounts and manage potential match reviews
Perform client data corrections and Data Subject Deletion Requests (DSDR) with full auditability
Handle OneTrust tickets an...