Job Description
We are seeking an experienced Commercial Loan Collection Manager to manage front-end collections for commercial lending portfolios. The role involves early-stage delinquency management, customer engagement, and ensuring timely recoveries while maintaining strong client relationships.
Key Responsibilities:
Handle front-end collections for commercial loan portfolios
Proactively engage with clients to ensure timely repayments and reduce delinquencies
Follow up with customers via calls, emails, and field visits (if required)
Analyze overdue accounts and identify risk indicators
Negotiate repayment plans and resolve payment issues
Coordinate with internal teams (Credit, Sales, Legal) for case resolution
Maintain accurate records of collection activities in CRM systems
Ensure compliance with company policies and regulatory guidelines
Track collection performance and generate MIS reports
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