Job Description
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Responsible for high-level relationship management with key Enterprise client. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution.
Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities.
Drives team to execute on contract terms and conditions and works with the delivery managers to ensure on-time delivery of projects that support the client’s business. Has profit and loss responsibility.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function. **Working at NTT** The Service Delivery Director is primarily responsible for managing one or more Service Delivery specialists.
They ensure continuity in service and also act...
Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities.
Drives team to execute on contract terms and conditions and works with the delivery managers to ensure on-time delivery of projects that support the client’s business. Has profit and loss responsibility.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function. **Working at NTT** The Service Delivery Director is primarily responsible for managing one or more Service Delivery specialists.
They ensure continuity in service and also act...