Client Engagement Agent Emirati

Closing date: 29/05/2026

Number of positions: 1

Recruiter name: Reem Mansoor

Reference number: 70070

Workplace Type: Mediclinic Welcare Hospital Abu Dhabi United Arab Emirates

Clearly communicate with and provide assistance to patients through multiple channels of communication including telephone, email, social media and the internet in a manner that actively promotes patient satisfaction.

• Attend to all incoming telephone calls promptly, efficiently and in a professional manner.
• Schedule appointments according to set procedures and policies.
• Document all interactions and activities relevant to the call and use appropriate Wrap‑up code.
• Conduct all outbound calls in an efficient, effective and professional manner.
• Transfer calls correctly to the appropriate staff and/or extensions as needed and required.
• Inform and provi...