Job Description
**What success looks like in this role**:
- Serves as a Client Executive for large, complex accounts.
- Develops long-term relationships with client senior executives and other key stakeholders.
- Develops strong understanding of client business strategies, objectives, priorities and challenges.
- Drives joint business planning processes with the client to identify value added solutions and services.
- Applies a consultative approach creating new / expanded large opportunities which may involve multiple service offerings.
- Works to identify and qualify new business opportunities, defining and presenting compelling business cases to the client.
- Retains accountability for client satisfaction, leading in satisfaction survey development, execution and evaluation.
- Collaborates with client, Sales & Sales Excellence, third-party suppliers and commercial management to negotiate and win contract renewals.
- Ensures client issues are addressed and resolved and tha...
- Serves as a Client Executive for large, complex accounts.
- Develops long-term relationships with client senior executives and other key stakeholders.
- Develops strong understanding of client business strategies, objectives, priorities and challenges.
- Drives joint business planning processes with the client to identify value added solutions and services.
- Applies a consultative approach creating new / expanded large opportunities which may involve multiple service offerings.
- Works to identify and qualify new business opportunities, defining and presenting compelling business cases to the client.
- Retains accountability for client satisfaction, leading in satisfaction survey development, execution and evaluation.
- Collaborates with client, Sales & Sales Excellence, third-party suppliers and commercial management to negotiate and win contract renewals.
- Ensures client issues are addressed and resolved and tha...