💼 Full-Time Position

Client Experience Agent at Desjardins

🏢
Desjardins
📍 waterloo, qc, Canada
📍
Location
waterloo, Canada
📅
Posted
May 28, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Enhance member interactions as a full-time Client Experience Agent at Desjardins. You'll ensure satisfaction and empower clients with financial solutions while promoting cooperative values.

This temporary 12-month role requires you to support members and clients effectively at Desjardins. You'll utilize technological tools and applications to enhance banking efficiency and address issues. Your ability to identify business opportunities will also contribute to maintaining strong relationships through exemplary service delivery.

Key Responsibilities:
• Support members regarding technological tools for transactions
• Contribute to business development with service excellence
• Assist clients with fraud concerns and referrals
• Stay updated on standards, products, and services
• Adhere to compliance, security, and risk management rules

Requirements:
• High school diploma in a relevant field
• Minimum two years...