Job Description
About the job Client Experience Concierge
We are seeking motivated and detail-oriented individuals to join our team as Client Experience Concierges. This is a fully remote role where you will assist clients in planning and booking tailored travel experiences while collaborating with a professional team and reporting to a team lead.
Key Responsibilities:
Research, plan, and coordinate customized travel itineraries.
Assess client preferences, needs, and budgets to recommend tailored travel options.
Book travel services including flights, accommodations, transportation, cruises, and tours.
Provide professional client support before, during, and after travel.
Resolve client concerns or issues promptly and professionally.
Participate in training, professional development, and webinars.
Collaborate with team members and suppliers to deliver exceptional client experiences.
Qualifications...