💼 Full-Time Position

Client Experience Senior Manager

🏢
CHANEL
📍 london, england, United-Kingdom
📍
Location
london, United-Kingdom
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Client Experience Senior Manager

Location: CHANEL Head Office, London

Reports to: Head of Client Strategy, Fashion UK Region

Contract: Permanent

Your role @ Chanel

CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience.

Are you passionate about ultimate luxury experience throughout the client journey? Join CHANEL as our Client Experience Senior Manager and ensure the successful implementation of the ultimate luxury client experience strategic vision for CHANEL Fashion UK, ensuring coherence and consistency across all client touchpoints from communications to digital touchpoints, retail services and experiences.

This role will support the Head of Client Strategy to ensure a seamless and impactful execu...