💼 Full-Time Position

Client Experience Specialist

🏢
Canada Life
📍 pointe claire, montreal (administrative region), Canada
📍
Location
pointe claire, Canada
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Permanent Full Time


Investment Planning Counsel (IPC) is one of Canada's leading independent wealth management firms, and we have recently become part of Canada Life. Our diverse team is committed to helping advisors build a better business through a remarkable client experience.


In this position, you will provide administrative, operational, and client service support to one or more Advisors. This role is essential to maintaining efficient daily operations, delivering a high‑quality client experience, and ensuring compliance with regulatory and organizational standards.


What You Will Do


  • Serve as a first point of contact for clients via phone, email, and in‑person interactions; proactively call/email clients to schedule meetings for the advisors.
  • Client meeting preparation including identifying opportunities, preparing agendas, investment summaries, disclosures and any outstanding service paperwork.
  • Assi...