Client-Focused IT Service Delivery Lead

A UAE-based IT and digital transformation company is seeking a Service Management professional in Dubai. This role involves ensuring the effective delivery of services per service level agreements, managing client relationships, and requiring certifications like ITIL and PMP. The ideal candidate should possess strong skills in incident management, service improvement, and relationship-building, ensuring a proactive approach to client satisfaction and service excellence in a fast-paced environment.
#J-18808-Ljbffr