Client-Focused IT Services Delivery Lead

A leading technology company in Dubai is seeking a Service Delivery Manager to oversee high-quality IT managed services delivery. In this role, you will manage service teams, ensuring compliance with SLAs, client relationships, and implementing ITIL best practices. You must have a Bachelor’s degree in Computer Science or related field and at least 5 years of experience in service delivery. Additional certifications like ITIL v4 or PMP are preferred. This position offers a dynamic work environment with opportunities for growth.
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