Job Description
We are looking for a proactive, solutions-oriented Client Liaison Officer to join our team in Johannesburg. This office-based role combines elements of customer liaison, and logistics coordination. You will be the go-to contact for customer delivery queries, route planning insights, ensuring a seamless experience across the supply chain.
Summary of key job outputs / Key performance areas (KPA’s):
KPA’s:
FREQUENCY / MEASUREMENT
- Route adherence management. Daily
- Liaison to stores. Daily
- Handling delivery queries. Daily
- Providing assistance to drivers. Daily
- Vehicle event acknowledgement and reporting. Daily /Weekly / Monthly
- Vehicle abuse management. Daily
- Liaise with the planning team in order to identify and improve planning. Daily
Experience we’re looking for:
The focus of this job is on achieving results that will create tangible value for the...