Job Description
FUNCTIONAL CLIENT LIAISON SERVICES OPERATIONS: Administer corporate client accounts for JIS (JSE Investor Services), including executive share schemes and BEE schemes. Attend to clients and their respective employees both telephonically and via email. Laise with Trading, Tax, Settlement, Recons and Communications teams to action client requests, amendments, trades, tax queries, settlements and respond to ad hoc requests from clients. Apply knowledge and comply in depth when performing Share Plan administration and BEE schemes duties. Support Management in providing successful maintenance and support to Clients as efficiently and timeously as possible.
SYSTEMS ADMINISTRATION: Utilise the Share Plan Services (SPS) system to monitor client accounts and events, including dividends, vestings and adhoc client requests. Validating and understanding received documentation & requests and ensure correctness before instructing support team to action. Manage e-mail ...