Job Description
**JOB TITLE** : Fuel Client Liaison
**DEPARTMENT:** Transit Solutions
**REPORTING TO:** RT46 Contract Manager
**LOCATION:** South Africa
**ADDITIONAL INFO:**
+ Travelling to Government ClientsRegion: SA
**PURPOSE OF POSITION**
+ Responsible for all office administrative duties for specific provinces/clients allocated.
**KEY RESPONSIBILITIES**
+ Understanding of the RT46 SLA and adherence to contractual obligations;
+ Training of clients on Fuel Card Processes and Systems;
+ Preparation of reports to specific deadlines;
+ Handling incoming calls and resolving of customer queries and investigations;
+ Handling incoming calls and resolving of merchant queries;
+ Follow-up and updating clients about their queries and investigations
+ Logging and tracking of card orders, cancellations, report requests, capturing and keeping track of NFC stock (TBC), including sequence control report;
+ L...
**DEPARTMENT:** Transit Solutions
**REPORTING TO:** RT46 Contract Manager
**LOCATION:** South Africa
**ADDITIONAL INFO:**
+ Travelling to Government ClientsRegion: SA
**PURPOSE OF POSITION**
+ Responsible for all office administrative duties for specific provinces/clients allocated.
**KEY RESPONSIBILITIES**
+ Understanding of the RT46 SLA and adherence to contractual obligations;
+ Training of clients on Fuel Card Processes and Systems;
+ Preparation of reports to specific deadlines;
+ Handling incoming calls and resolving of customer queries and investigations;
+ Handling incoming calls and resolving of merchant queries;
+ Follow-up and updating clients about their queries and investigations
+ Logging and tracking of card orders, cancellations, report requests, capturing and keeping track of NFC stock (TBC), including sequence control report;
+ L...