Job Description
Client & Account Management Support
Support the day-to-day management of assigned client accounts under the guidance of senior client managers
Build and maintain effective working relationships with client contacts, including HR and benefits teams
Coordinate client communications, meetings, and follow-ups to ensure timely and accurate responses
Assist in the preparation and delivery of client reports, presentations, and governance materials
Support account planning activities and help track client deliverables, timelines, and service commitments
Operational Delivery & Project Coordination
Coordinate internal teams to support delivery of Health & Benefits services across broking, consulting, and operations