Job Description
What the role is:
As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to one or more Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts.
Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets.
You will engage stakeholders within the customer organisation. You'll make sure that Computacenter is responsive to their needs and that they understand the quality and value that we deliver for them.
Where you'll fit in: You'll be part of the Delivery Leadership team for the account(s), normally reporting to a Deli...
As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to one or more Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts.
Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets.
You will engage stakeholders within the customer organisation. You'll make sure that Computacenter is responsive to their needs and that they understand the quality and value that we deliver for them.
Where you'll fit in: You'll be part of the Delivery Leadership team for the account(s), normally reporting to a Deli...