Job Description
An Australian-based AI-powered sales and customer engagement platform for service-based businesses is seeking a Client Onboarding and Product Support Specialist.
This role will work closely with the existing support team to onboard new customers, provide live usage support, and monitor the performance of AI-driven call handling and appointment booking campaigns within the platform.
Full-time (40 hours/week) Remote Job Working Hours: AWTS (Australian West Standard Time) Monthly Salary: $1120-1600 Start Date: ASAP What You'll Be Doing: As a Client Onboarding and Product Support Specialist, you will guide new clients through setup, provide first-line technical support, monitor campaign performance, and ensure a seamless client experience on the platform.
You'll work closely with the support team to optimize client outcomes and maintain high standards of communication.
Client Onboarding & Communication Onboard new client locations onto the...