Job Description
Job Title: Client Operations Manager
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
We are hiring a highly execution-driven Client Operations Manager to take ownership of client operations, delivery tracking, and workflow execution across multiple accounts. This role is focused on ensuring that clients move forward consistently — with clear priorities, structured systems, and zero execution gaps. You will manage communication, track progress, and drive accountability across teams, allowing the founder to stay out of day-to-day operations.
What You’ll Own
- Client Operations & Communication – Manage day-to-day client communication across WhatsApp, Slack, and Google Workspace. Conduct regular check-ins to track progress, commitments, and blockers. Act as the primary point of contact for clients and reduce dependency on the founder. Maintain clear, structured communication across all ...