Job Description
About the role
As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery.
What you will be doing
- Ensure a positive and consistent relationship for one or more assigned clients
- Serve as primary point of contact to support problem resolution and ensure client retention
- Develop strong working relationships with assigned clients and Worldpay resources
- Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts
What you will need
- The ability to establish and maintain effectiv...