Job Description
FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Client Relations Specialist - Spanish Speaker in Colombia (remote).
We are looking for a proactive and client-focused Client Relations Specialist to provide top-tier support and relationship management for our clients and partners in LATAM. In this role, you will be the first point of contact for new and existing clients, ensuring a seamless onboarding experience, fast issue resolution, and ongoing client satisfaction.
Reporting to: Regional Director
Responsibilities
- Serve as the primary contact for client inquiries via phone, email and messaging platforms
- Assist with account opening, KYC verification, deposits/withdrawals, and platform navigation (MT4/MT5, cTrade...