Job Description
Customer Relationship Manager Overview
Client Relationship Managers (CRMs) are key contributors to grow business and manage customers of Cognizant. They support the Client Partners and act as business owners for assigned accounts, managing day‑to‑day activities and P&L. They proactively identify new and expansion opportunities, plan for and close extensions of existing agreements, work with delivery teams to maximize renewal business, optimize resource mix, navigate scope changes and ensure client expectations are met. They work toward establishing a positive client experience through delivery excellence. This role requires a high level of commitment, business acumen, insurance industry domain experience, leadership qualities and a motivated attitude.
Key Responsibilities Business- Accountable for managing, retaining and developing ASEAN Insurance accounts/portfolio and driving profitable growth
- Drives new business across multip...