💼 Full-Time Position

Client service clerk

🏢
Matthew House Ottawa
📍 ottawa, on, Canada
📍
Location
ottawa, Canada
📅
Posted
June 05, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Education and Experience

  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year

Work setting

  • Associations and non profit organizations
  • Social service or charity agency

Tasks

  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information

Computer and technology knowledge

  • Salesforce

Work conditions and physical capabilities

...