Job Description
Client Service & Collections Officer | North Sydney
We’re partnering with a well-established, independent Australian business based in North Sydney, renowned for its expertise in asset and equipment finance. Specialising in helping businesses fund key assets such as IT equipment, vehicles, and office fit-outs, this organisation is in an exciting phase of growth and is expanding its client service and collections team.
This is a phone-based position, focusing on building strong B2B client relationships while ensuring timely payments. It’s a service-led collections role where you’ll engage with B2B clients through friendly reminders and check-ins, prioritising relationship management over hard collections.
Requirements:
- You’ll be the first point of contact for client queries, offering friendly and prompt support via email and phone.
- You’ll reach out to clients with overdue accounts, helping them sta...