Job Description
At J.P. Morgan (JPM), we are committed to delivering exceptional client service. As a Client Service Manager - VP in Securities Services, you will have the opportunity to build strong relationships with our clients and ensure their satisfaction with our services.
As a Client Service Manager (CSM) in Securities Services, you will join the client service team and have an assigned book of clients. You will have ultimate ownership for client satisfaction with JPM, pulling together the internal teams and resources required to successfully service your book of business and drive client satisfaction.
**Job responsibilities**
+ Build relationships with clients and serve as the escalation contact for clients and JPM stakeholders.
+ Participate in client meetings, update clients on product and system enhancements, and work to ensure client ongoing satisfaction with JPM.
+ Establish an on-going governance structure and lead governance of processes for all products, incl...
As a Client Service Manager (CSM) in Securities Services, you will join the client service team and have an assigned book of clients. You will have ultimate ownership for client satisfaction with JPM, pulling together the internal teams and resources required to successfully service your book of business and drive client satisfaction.
**Job responsibilities**
+ Build relationships with clients and serve as the escalation contact for clients and JPM stakeholders.
+ Participate in client meetings, update clients on product and system enhancements, and work to ensure client ongoing satisfaction with JPM.
+ Establish an on-going governance structure and lead governance of processes for all products, incl...