Job Description
Overview
At the Junkluggers, we pride ourselves on delivering exceptional customer service while protecting the environment. Our unique service combines customer satisfaction with environmental sustainability.
Responsibilities
- Assist customers in understanding The Junkluggers service and schedule.
- Handle customer interactions through various channels including phone, email, and text message.
- Address a broad spectrum of customer needs, from booking appointments to general inquiries.
- Communicate directly with customers regarding current and future service requests, including scheduling, rescheduling, and canceling appointments.
- Evaluate customer needs quickly and provide efficient, effective options, demonstrating flexibility and adaptability.
Requirements
- Minimum 1 year of sales experience.
- Strong verbal and written communication skills, including grammar, punctuation, and spelli...