Job Description
**VCA Augustine Loretto Animal Hospital – Jacksonville, FL**
**Full-Time**
VCA Augustine Loretto Animal Hospital is seeking a friendly, organized, and compassionate **Client Service Representative (CSR)** to join our veterinary team. As a CSR, you are often the first and last point of contact for our clients and play a critical role in creating a welcoming, supportive, and professional client experience while supporting daily hospital operations.
This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people and their pets, and understands how strong communication, organization, and teamwork contribute to high-quality patient care.
**Essential Functions**
+ Deliver exceptional customer service by warmly greeting clients, answering multi-line phones, and escorting clients and their pets to exam rooms
+ Schedule, confirm, and manage appointments efficiently to support patient flow
+ Place outbound calls for...
**Full-Time**
VCA Augustine Loretto Animal Hospital is seeking a friendly, organized, and compassionate **Client Service Representative (CSR)** to join our veterinary team. As a CSR, you are often the first and last point of contact for our clients and play a critical role in creating a welcoming, supportive, and professional client experience while supporting daily hospital operations.
This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people and their pets, and understands how strong communication, organization, and teamwork contribute to high-quality patient care.
**Essential Functions**
+ Deliver exceptional customer service by warmly greeting clients, answering multi-line phones, and escorting clients and their pets to exam rooms
+ Schedule, confirm, and manage appointments efficiently to support patient flow
+ Place outbound calls for...