Job Description
What you’ll be doing
As a member of the Personal and Business Banking Team, you’ll work in a fast‑paced Banking Center and use your knowledge of financial services products to help clients with their day‑to‑day banking needs.
- Answer client questions, assist with transactions, and proactively connect clients with the right team members.
- Serve as the first line of support as clients work toward their financial goals.
- Be flexible to work on banking centre hours, including evenings and weekends, and across multiple centres.
- Work onsite full‑time in a fast‑paced Banking Center.
How you’ll succeed
- Client engagement – help clients manage accounts and products, focus on client experience, and connect clients to the right CIBC team members.
- Problem solving – listen, ask questions, put yourself in the client’s shoes; take accountability and lean on others when needed.
- Leveraging technology – becom...