Job Description
Position Description
Main Responsibilities
Work closely with client for accurate and timely payroll, social benefit and individual income tax related calculation
Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner.
Maintain client relationship to improve client's satisfaction
Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, local regulations, IIT policy, HR processes etc.
Maintain client services procedure manuals and business process documents
Participates in testing and validation of services and system upgrading