💼 Full-Time Position

Client Service Specialist - Airfreight

🏢
Crane Worldwide Logistics
📍 johor bahru, johor, Malaysia
📍
Location
johor bahru, Malaysia
📅
Posted
June 12, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Responds to orders, general client inquiries, invoice questions and client complaints.
  • Handle key customer accounts and serve as main contact for airfreight enquiries.
  • Liaise with airlines, co-loaders, and vendors to secure rates and cargo space.
  • Follow up on quotations and convert opportunities into bookings.
  • Coordinate with operations, warehouse, and finance teams for smooth shipment execution.
  • Monitor shipments and resolve delays or service issues promptly.
  • Provide market updates on rates, space, and peak season trends.
  • Support sales team on account growth and new business opportunities.
  • Maintain accurate records in internal systems.
#J-18808-Ljbffr