Job Description
A Client Service Support Specialist is the primary support person for service related execution within the Private Bank. In this role you will be supporting our ClientService team for all the regions based in Geneva in delivering a high quality service to our clients and ensuring the smooth execution of all daily tasks within strict deadlines. Please note that this is non-client facing role.
Job Responsibilities
- Data entry and process initiation, mainly payment transfer inputs
- Manage daily inquiries accurately, within established deadlines, and in accordance with existing policies and procedures
- Working within a team to execute daily transactions, mainly payment instructions and liaise and follow-up with internal teams for transfer issues
- Assist the team in production of monitoring reports for daily transaction as well as verify and maintain data quality
- Signature Verification of Instructions received from clients