Job Description
We are looking for a Client Services & Solutions Executive to join our team. This role will focus on managing client relationships, understanding business requirements, supporting solution proposals, and identifying new business opportunities with both existing and potential clients.
Responsibilities
- Client Engagement & Account Management
- Serve as the main point of contact for assigned clients and maintain strong, long-term client relationships.
- Engage clients regularly to understand their business needs, hiring requirements, IT service requirements, and workforce challenges.
- Coordinate with internal teams to ensure client requests are followed through in a timely and professional manner.
- Support ongoing client servicing activities, including requirement gathering, updates, issue resolution, and service reviews.
- Ensure high levels of client satisfaction through res...