Job Description
The Client Services Associate is the first point of contact for clients and it is responsible for liaising between Production and the client, completing the preflight of new projects, entering projects on PA and internal PD and sending projects to Production.
DESCRIPTION
Respond to client requests for new project initiatives through our centralized technology
Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion
Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team
Where applicable, initiate some project specifics to set th...