💼 Full-Time Position

Client Services Associate, New Member Experience

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Boston Red Sox
📍 Boston, Massachusetts, United States
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Location
Boston, United States
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Posted
June 10, 2026
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Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

RESPONSIBILITIES

  • Support Premium Club Representatives throughout the new client onboarding process by developing comprehensive client profiles and maintaining up-to-date account collateral and materials throughout the season.

  • Create Salesforce profiles for all new members through research and information gathered via onboarding calls.



  • Assist with the coordination, procurement, and shipment of new client onboarding and member milestone gifts.



  • Manage and coordinate all Red Sox Rewards and promotional item claims and deliveries to Premium Members, along with tracking in Salesforce.



  • Record and track all facilities-related work orders throughout the season and off-season to ensure completion.



  • Act as a Premium Ambassador on game days, working to implement various premium service touchpoints.



  • Assist in all Fenway Park Premium Members...