Job Description
Support Claims matters
+ Input all Notification/PLA/DLA into system
+ Data migration from legacy system to GRU Indonesia
+ Communication and management of internal and external collaborators' expectations
+ Build client relationship in tandem with Client Relationship Manager, working as a Client Team
Support carrier meeting for specific claims
+ Support claims data analysis and reporting. Monitor claims SLAs and take accountability for performances.
+ Issue claims/cash calls in accordance with contract terms and SLA
+ Submission of claims supporting documents within 1 working day of receipt from the clients to the reinsurers
Adhoc Matters
+ Actively engage with Finance colleagues for the efficient collection of balances
+ Actively engage with Regional Client Services team to ensure alignment to Global Standardization and Best Practice
+ Any other duties as required...
+ Input all Notification/PLA/DLA into system
+ Data migration from legacy system to GRU Indonesia
+ Communication and management of internal and external collaborators' expectations
+ Build client relationship in tandem with Client Relationship Manager, working as a Client Team
Support carrier meeting for specific claims
+ Support claims data analysis and reporting. Monitor claims SLAs and take accountability for performances.
+ Issue claims/cash calls in accordance with contract terms and SLA
+ Submission of claims supporting documents within 1 working day of receipt from the clients to the reinsurers
Adhoc Matters
+ Actively engage with Finance colleagues for the efficient collection of balances
+ Actively engage with Regional Client Services team to ensure alignment to Global Standardization and Best Practice
+ Any other duties as required...