Job Description
Dubai, United Arab Emirates | Posted on 02/26/2026
Client Services Executive is a professional who is responsible for providing outstanding client service by leading and motivating their team and developing loyalty programs to increase client satisfaction.
Key Responsibilities/Duties
- Build and maintain relationships with clients.
- Ensure clients are satisfied with their products and services.
- Alert the teams about opportunities for further sales within new/existing clients.
- Let clients know about other products (main and ancillary) and promotions the company offers.
- Provide accurate information to the client.
- Attend meetings with clients to build relationships.
- Achieve client relationship targets and KPI’s as set by the Client Service Manager
- Escalate and resolve areas of concern as raised by clients.
- Carry out client satisfaction surveys and reviews.
- Updati...