💼 Full-Time Position

Client Services & Solutions: Customer Success Associate

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JPMorgan Chase & Co.
📍 Mumbai, Maharashtra, India
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Location
Mumbai, India
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Posted
June 06, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.

As a Customer Success Associate in Client Service & Solutions India team, you will manage complex client relationships and promote service and efficiency initiatives.

Job Responsibilities: 

  • Client management: Deal with complex, demanding client organizations and an ability to develop strong client relationships.
  • Oversee and deliver on client efficiency initiatives – fax elimination, reduction in non-standard client processes, reporting, etc. Identify and implement process improvement opportunities that significantly enhance efficiency, quality and client satisfaction

  • Manage governance process of service disciplines. Deliver transparencies on significant items to wider audience and coordinate in region again...