💼 Full-Time Position

Client Services & Support Officer - Direct Contract

🏢
Citigroup
📍 Jakarta, Indonesia, Indonesia
📍
Location
Jakarta, Indonesia
📅
Posted
June 08, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Client Services & Support Officer is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist client facing client service to handle FX: documentations, cash projection, and transactional BAU support.

This is a direct contract position under Citi Indonesia

**Responsibilities:**

+ Perform trade verifications to ensure accuracy of booking requests
+ Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
+ Complete settlement tasks and daily rate revaluations accurately and on time
+ Coordinate transaction processing issues to the appropriate department and collaborate on a solution
+ Perform regulatory controls, account reconciliations, and record retention activities in accordance with established poli...