Job Description
Overview
As Client Solutions Manager you will be working directly with our commercial Oil & Gas sector clients in delivering the world‑class customer service Gallagher is so well known for. This means you will be managing an existing portfolio of Energy clients – driving the renewal cycle, handling day‑to‑day policy changes, interfacing with insurers and marketing policies as required.
How you’ll make an impact
- Supporting a designated portfolio of Energy accounts, playing the lead role in business retention and continually building upon customer relationships.
- Review accounts at renewal, taking the necessary steps in placing coverage required by the client, re‑marketing when required, adhering to binding authority set out by carriers.
- Respond to client inquiries quickly and efficiently, maintaining a quick turnaround time for any actions required on behalf of the client.
- Identify upselling and cross‑selling opportuni...