Job Description
Client Success Manager, EMEA
What You’ll Do
As a Client Success Manager, you will drive client satisfaction, retention, and growth by helping businesses maximize their investment in Emarsys. You will act as a strategic advisor, ensuring our technology delivers measurable business results.
Build strong relationships with key stakeholders and promote adoption of Emarsys solutions.Identify opportunities to streamline client operations through automation and integration.Drive client engagement, monitor platform usage, and proactively reduce churn.Collaborate with internal teams to deliver a seamless customer experience.Spot upsell and cross-sell opportunities, securing contract renewals.Regularly track and report on account performance using Salesforce. What You Bring
Experience in client success, account management, or SaaS sales.Strong understanding ...