Job Description
Shape the client experience as a Client Success Manager with flexible remote working hours. Be the main client contact while coordinating with media buying teams to enhance results.
This full-time position allows you to manage the full client lifecycle, ensuring onboarding success and exceptional account management. You will work directly with clients, addressing their needs while developing a clear trajectory toward a Director-level position.
Key Responsibilities:
• Lead monthly performance review calls
• Coordinate smooth onboarding processes for clients
• Translate client goals into actionable media briefs
• Maintain project management standards for client health
• Identify upsell opportunities and improve workflows
Requirements:
• 1–3+ years in account management or similar roles
• Native-level American English communication skills
• Comfortable with Meta Ads and campaign metrics
• Experience with Google Suite and project management tools
• Mu...
This full-time position allows you to manage the full client lifecycle, ensuring onboarding success and exceptional account management. You will work directly with clients, addressing their needs while developing a clear trajectory toward a Director-level position.
Key Responsibilities:
• Lead monthly performance review calls
• Coordinate smooth onboarding processes for clients
• Translate client goals into actionable media briefs
• Maintain project management standards for client health
• Identify upsell opportunities and improve workflows
Requirements:
• 1–3+ years in account management or similar roles
• Native-level American English communication skills
• Comfortable with Meta Ads and campaign metrics
• Experience with Google Suite and project management tools
• Mu...