💼 Full-Time Position

Client Success Manager

🏢
Tec-Do 2.0
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 22, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Serve as the primary point of contact for overseas e-commerce agency clients, maintaining strong relationships and ensuring high customer satisfaction.
  • Deeply understand client needs, define business objectives, develop operational strategies, and drive execution.

Business Development Support:

  • Assist BD teams in client conversion by participating in proposal writing, solution design, and commercial negotiations, providing expert operational insights.
  • Deliver customized operational solutions based on client requirements, ensuring feasibility and competitiveness.

Project Management & Execution:

  • Oversee end-to-end project management, coordinating internal and external resources to ensure on‑time, high‑quality delivery.
  • Monitor project revenue and GMV grow
  • Set and manage client expectations, provide timely project updates, address feedback, and resolve issues to ensure smooth progress.
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