💼 Full-Time Position

Client Success Specialist

🏢
Trialfacts
📍 South Africa, South Africa, South Africa
📍
Location
South Africa, South Africa
📅
Posted
June 25, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Client Success Specialist Wanted: Shape the Future of Medical Research (US Client-Facing)

  • 100% remote, forever
  • Unlimited paid leave

    • Hello—we’re Trialfacts, a remote, entrepreneurial company at the forefront of advancing health research. We’re looking for a Client Success Specialist to help our clients successfully recruit participants for their clinical trials. If you’re a relationship-builder with strong organizational skills, and you thrive in a remote, fast-paced environment, this role is for you.


    Your Role:


  • Client Onboarding & Support: Guide new clients through our onboarding process, ensuring they feel confident using our systems and understand how we help them reach their goals.
  • Enrollment Success: Proactively monitor client projects to ensure enrollment targets are met, and swiftly address any roadblocks along the way.
  • Client Retention & Referrals: Build stro...